iView AI Security Policy

Our commitment to secure, ethical, and responsible AI development.

1Introduction

At iView Learning, we are committed to the secure, ethical, and responsible development and deployment of Artificial Intelligence (AI) systems. This policy outlines the standards and procedures that apply to anyone developing AI systems for our products, as well as our internal use of AI tools.

2Scope

This policy applies to:

All employees, contractors, and third-party vendors.
Development of proprietary AI models.
Integration of third-party AI services.
Internal use of AI tools that process customer data.

3Data Privacy & Protection

No Training on User Data

iView Learning strictly prohibits the use of customer data (including course content, notes, and personal information) for training external AI models, unless explicitly authorized by the data owner.

Encryption Standards

All data processed by AI systems must be encrypted in transit (TLS 1.2+) and at rest (AES-256).

Data Minimisation

Only the minimum amount of data necessary for the specific AI task shall be processed.

4Vendor Security

All third-party AI vendors must undergo a rigorous security assessment.
We require Data Processing Agreements (DPAs) with all AI vendors to ensure they adhere to our privacy standards.
Vendors are prohibited from using iView customer data to train their foundation models.

5Ethical AI Use

"AI systems must be designed to support learning, not replace it."

We implement guardrails to prevent harmful, biased, or inappropriate content.
Human-in-the-loop mechanisms are maintained for critical processes.

Last Updated: February 2026 • Review Cycle: Annual

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